Pass Guarantee

We are so confident that Exam Prep Edge will help guide you to a passing score on your licensing exam that we offer pre-licensing students a reimbursement of the cost of the initial licensing exam in case a retake is required.

In the event that you purchased Exam Prep Edge as a standalone product (not in conjunction with any Pre-Licensing courses), The CE Shop guarantees that you will pass the state licensing exam or you are entitled to a refund for the full cost paid for the Exam Prep Edge course.

Complete qualification details below:

For initial licensing exam reimbursement:

  • Entire Pre-Licensing program must be completed through The CE Shop. For programs with multiple courses, ALL courses must be completed through The CE Shop

  • Package enrolled in must include Exam Prep Edge

  • All topic exams mastered (80% or higher, 3 times each) within Exam Prep Edge

  • Minimum of 3 comprehensive practice exams passed (80% or higher) within Exam Prep Edge. Where applicable, this includes both state and national portions

  • A copy of the paid receipt including date of scheduled exam must be provided

  • A copy of the exam results including the date of exam must be provided

  • Reimbursement is limited to the initial attempt only. Retakes are not eligible

  • Reimbursement is limited to a maximum of $99. The cost varies by state, but is typically $69-$79

For refund of standalone Exam Prep Edge course:

  • All topic exams mastered (80% or higher, 3 times each) within Exam Prep Edge

  • Minimum of 3 comprehensive practice exams passed (80% or higher) within Exam Prep Edge.

  • Where applicable, this includes both state and national portions

  • A copy of the paid receipt including date of scheduled exam must be provided

  • A copy of the exam results including the date of exam must be provided

Due to specific regulations prohibiting this reimbursement policy, it does not apply to the states listed below:

  • Alabama

  • Hawaii

  • Mississippi

  • New Jersey

  • Connecticut

  • Kansas

  • Missouri

  • Pennsylvania

  • Florida

  • Louisiana

  • North Carolina

  • South Carolina

  • Georgia

  • Michigan

  • North Dakota

  • Tennessee

After satisfying the above requirements, simply complete the below form, including the required attachments. Your request will be reviewed and responded to within 2 business days.